FREQUENTLY ASKED QUESTIONS
Whilst we aim to reproduce every product to exacting standards it is important to remember that every computer screen will display colours etc. differently. If you are concerned as to the colour, texture of our products please get in touch using the form opposite and we will contact you to discuss further. We can even look at sending a sample swatch for you before you order.
You can view all of your receipts/invoices by logging into your account section and choosing invoices.
We do hope that you will be completely satisfied with your purchase but in the unusual event that you are not. We ask that you return it to the following address, unused and in the original packaging.
PCS Textiles Ltd.
Unit 10 George Holmes Business Centre
George Holmes Way
Swadlincote
Derbyshire
DE11 9DF
If the item is faulty or not as described we will ensure return postage is refunded.
Please contact us prior to returning any item.
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Any stock items will leave our workshop within 24 hours of being ordered.
Bespoke orders will take a little longer and we would ask that you contact us to discuss this prior to ordering.